Tag Archive: Managing Clients


We all strive to be there–we want to have so much work we never really have to advertise or cold call or do much marketing ever again. We want enough clients so that we can pick and choose the best ones with the best projects. But what happens when you actually make it there?

Personally, I have a tendency to overschedule myself–which is normally a good thing because clients usually take longer than they think they will to get the project to me. However, every so often it seems everyone does decide to start their projects on time and I end up working 15 hour days with little sleep.

No one likes working overtime, least of all a freelancer, so what do we do when we have too much work? How do we get our schedules on track?

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Congratulations, you’re a freelancer.

Now you can work from the comfort of your own home, in your pajamas, while blaring your favorite music so loud your ears bleed.

You can also take breaks whenever you want, schedule your day however you like, and take a two-hour lunch in the middle of the day to chat with your friends on Facebook if it suits you.

Meanwhile, clients are out there searching for a professional in your field who can help them with their problem–an authority in your niche that they can rely on to deliver results.

And while you were chatting on Facebook, they just visited your website’s coming-soon page, have already moved on to your competition’s completed website, and hired them for the project.

Read the rest of this post on Storeboard.com

I was talking with another freelancer yesterday, and he mentioned how professional he thought my proposal for an upcoming project was. I didn’t see anything to it…it’s just my standard outline of what I’m going to do for a project. So I started investigating what made it ‘professional.’ I had all the terms outlined, what I was going to do and when, what the client was responsible for, what the project consisted of, even an expiration date for the estimate.

And then it hit me….what made my proposal look professional to him was how everything was thoroughly communicated. The proposal was laid out in specific detail with no room for misinterpretation. And that got me to thinking about how important communication is for a freelancer.

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As you begin your freelance career, one the biggest dilemmas you will likely face is whether to charge a flat-rate or an hourly fee. This issue plagues nearly every freelancer because solid arguments exist in favor of both options. However, more entrepreneurs are turning to flat-rate pricing structures instead of hourly rates because of the advantages that this option offers. Here are the main arguments in favor of flat-rate pricing to assist in your decision of which option to choose.

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After you’ve been freelancing for a few years, you may find that your email inbox is overflowing–even to the point where answering email messages threatens your daily productivity.

Having an email account is vital to the success of most freelancers. After all, email is how many of us communicate with our clients.

But, a disorganized email inbox can easily grow to become a time-sucking nightmare. This is especially true if you are flooded each day with more emails than you can realistically answer.

If you can relate to having a disorganized inbox, then this post is for you. :)

In this post, I’ll discuss seven effective techniques for taming your email system. Keep in mind that I am not recommending a specific email system. Most of these tips will work with most popular email systems.

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A common freelancing stereotype is that a freelancer never knows where or when his or her next job is coming from–or from whom. For most of us, though, this stereotype is only partially true.

Odds are that your next client is hidden somewhere among your Twitter (or other social media) followers, your previous clients, or your friends and acquaintances.

Time after time, whenever we’ve asked freelancers where they find clients and they give us the same two answers: through referrals and repeat business. Those answers don’t surprise me at all because that is where most of my own clients come from.

In this post, we’ll give you some tips to help nudge some of your future clients (that you already know) towards doing business with you.

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It’s surprisingly easy to be a remarkable freelancer, to stand head and shoulders above the increasingly growing number of the self-employed. All you have to do is to behave professionally and produce outstanding work.

Sadly, many freelancers have bad habits, which prevent prospects from hiring them, and send existing clients away to other freelancers.

What’s worse, these freelancers give freelancing a bad name.

Below is a list of 10 bad habits that cost freelancers clients. Are you guilty of any of them?

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It’s every developer’s nightmare. You finally get approval from the client to go live and launch the client’s website and then BOOM! Something happens and the whole site blows up.

I recently had this scenario happen. Thankfully, the site wasn’t live yet, but the client still expected me to fix the site, with no offer of extra payment, even though I wasn’t the one who blew up the site.

There’s no doubt about it. A site blow-up can be difficult to handle.

I ended up spending an entire unpaid day and a half trying to figure the issue out. I reinstalled the site and database several times, played with the settings and finally gave up and put it on my own server to test it out. Turns out, it was a server issue brought on by messing with the htaccess file in WordPress.

Fixing blown up sites is obviously not the best way to spend our work time, so I made sure to turn it into a learning experience for next time. So, what do you do if a site blows up on you?

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Maintaining good relationships is extremely important in business as well as in personal life. People who work from home, especially freelancers, need to maintain healthy relationships with people who can be beneficial for them in the future.

The Internet has provided a lot of new platforms to people to interact on–but still, emails are of great benefit. Some freelancers (especially the new ones) think that maintaining relationships by email is an old method of staying connected to the clients. They think that using live chats and social networking websites is a much better way to stay in touch, but that is not true.

Even today, people who are more professional and who outsource their work to freelancers prefer to contact freelancers through email. Freelancers who maintain effective relationships on email have a greater chance of finding freelance work. In this post, I’ll discuss the importance of continuing to use email in your online relationships.

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I will not claim to be an expert on freelancing itself because I have never done it, but what I do know about is hiring freelancers to do work for me.

I have hired people to do many tasks for me that I can’t do, won’t do or simply don’t have time for. It is really helpful to get your business up and running faster than you ever could on your own by using freelancers.

I have found some things freelancers tend to cut corners on or simply do badly. From a client’s perspective, these things will not put you in good stead when you are looking to get follow up work.

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